Commercial Lead Generation Service Terms

These Commercial Lead Service Terms (the Terms) govern purchases of qualified commercial quote requests from Holiday Lighting Leads (the Contractor). The business buying the service is the Customer. Company and contact details are in section 13.

These Terms apply to business customers only. Payment of an invoice or checkout that links to these Terms constitutes acceptance of the version dated above. The proposal, invoice, or checkout and these Terms form the agreement for the service.

1. Price and commitment credit

The price is $100 per Qualified Quote Request unless the Customer's written proposal states a different price.

The initial payment is a $500 commitment credit. The full $500 is applied to the first five Qualified Quote Requests. It is not a setup fee and it is not an additional charge. After that credit is used, the Customer may manually purchase more credit. There is no automatic renewal and no minimum ongoing purchase.

2. Service area and exclusivity

The Customer and Contractor will agree in writing on the service area, normally using the territory selected by the Customer on the Holiday Lighting Leads map. While outreach is active, the Contractor will accept only one installer per service area and will not sell the same Qualified Quote Request to another Customer.

Agreed pauses. The Customer may pause outreach at any time by writing to the Contractor. An agreed pause holds the service area for the agreed period, or for 60 days if no period is agreed. Pausing does not release the service area and does not affect the Customer's credit.

No response. Separately, if the Customer does not respond to the Contractor for 30 consecutive days, the Contractor may release the service area after giving seven days' written notice. Releasing a service area does not expire the Customer's credit. The Customer may apply it to another available agreed area or request a refund under section 7.

Zero balance. When the prepaid balance reaches zero, the Contractor will hold the service area for seven days so the Customer can manually renew. If the Customer does not renew, exclusivity lapses. A later renewal depends on the area still being available.

3. Targeting criteria

Before outreach begins, the parties will agree in writing on the commercial account types and any exclusions. Targeting may include shopping centers, auto dealers, restaurants, daycares, or other agreed account types within the service area.

Changes to targeting criteria apply only to outreach sent after the change is confirmed in writing. A request that matches the criteria in effect when outreach was sent is assessed under those criteria.

4. Qualified Quote Request

A Qualified Quote Request is a commercial prospect who:

• Is located within the Customer's agreed service area and targeting criteria
• Was generated through the Contractor's outreach
• Expresses clear interest in discussing a specific project with the Customer
• Requests or agrees to a direct next step such as a quote, estimate, site visit, or phone call

General replies such as “interested,” “send me more information,” or similar responses do not qualify on their own.

The Contractor will deliver the prospect's available contact details and the response showing the requested or agreed next step.

5. Delivery

The Contractor will deliver each Qualified Quote Request by email to the address the Customer nominates, within 5 minutes of qualification. Each delivery will include all prospect contact information available to the Contractor and the complete qualifying conversation available at the time of delivery, including the outreach message, the prospect's replies, stated project details, and requested next step. The Customer may nominate a second address or a text message number for the same delivery.

Delivery is complete when the Contractor sends the request to the nominated destination. The Customer is responsible for monitoring that destination and for its own follow-up speed. The Contractor does not charge for a request it cannot deliver.

6. Disputes and replacements

The Customer must dispute a delivered request by emailing filip@holidaylightingleads.com within five business days of delivery. The notice must identify the request and explain which part of the definition or agreed targeting criteria it did not meet.

The Contractor will review the original outreach, response, location, and targeting criteria and respond within 72 hours. If the dispute is valid, the sole remedy is one replacement Qualified Quote Request, not a cash refund for that individual request.

Replacement requests are limited to one replacement for each disputed request, and to no more than 20 percent of the Qualified Quote Requests delivered in any rolling 30-day period, rounded up to the next whole request. This cap does not limit the Customer's right to cancel and receive the unused prepaid balance under section 7.

7. Credits and refunds

Credits do not expire. The Contractor will not shorten or remove that term for credit already purchased.

The Customer may cancel at any time by emailing filip@holidaylightingleads.com. There is no fixed term, no early termination fee, and no lock-in. On cancellation, the Contractor will stop new outreach as soon as reasonably practical and refund the unused balance in cash to the original payment method within ten business days. Refunds are not issued as service credit.

8. Billing

No card on file is required and there are no automatic charges. Each new balance is purchased manually. The Contractor will not charge the Customer for more Qualified Quote Requests after the prepaid balance reaches zero unless the Customer makes another payment.

9. What is not guaranteed

The Contractor guarantees only that charged requests meet the definition and agreed criteria above, subject to the dispute procedure in section 6. The Contractor does not guarantee closed sales, revenue, or close rate. The Customer controls its own follow-up, quoting, sales process, availability, and pricing.

10. Customer responsibilities

The Customer will provide accurate territory and targeting instructions, monitor its nominated delivery destination, contact delivered prospects promptly, comply with applicable marketing and privacy laws in its own follow-up, and avoid misrepresenting the prospect's request.

11. Changes to these Terms

The version accepted with a payment continues to govern that purchased credit. Changes apply only to later purchases and will be shown before payment. The Contractor will not silently change the expiry, refund, qualification, or dispute rules for existing credit.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, excluding its conflict-of-law rules, while preserving any mandatory law that applies to the Customer in its own jurisdiction.

Before either party files a legal claim, it will give the other written notice and 30 days to resolve the dispute informally. Most disputes are resolved through the process in section 6.

13. Contact and company details

Questions, delivery-address changes, cancellation notices, and disputes may be sent to:

• Email: filip@holidaylightingleads.com
• Phone: +1 (407) 376 7175

Disputes and cancellations are read and answered by Filip Kostkiewicz, who operates the service, not by a support queue.

Holiday Lighting Leads is a trading name of REVENUEABLE, Helenów 15P, Helenów 09-504, Poland.